Trouble signing in?

Sign in with your email and the password you chose. Your name is separate from your sign-in email.

Need your first password or forgot it?

1. Choose Create or reset my password.
2. Check the email shown. If it is wrong, choose Use a different account.
3. Open the newest verification link.
4. Choose a password with 15–128 characters. A few unrelated words work well.
5. Fix any message about length or matching passwords. Wait for Password saved, then sign in.

Each person sets their own password. Sign-in needs a saved password; saving it signs out older sessions.

Open the verification link on any device. Only that device signs in. You can also choose Use an email link instead on the sign-in page.

1. Use the email your company invited.
2. Open the newest invitation, verify your email and join.
3. Choose a password if prompted.

A replacement invitation stops the earlier link from working.

If the link expired or was canceled, ask the company Owner for a new link.

Check the email you used and accept your company invitation. If you belong to more than one company, choose the company you need.

Access disabled? Ask a company Owner to check Company → People & roles → Manage access. They can reactivate your login and keep your records.

If you can still open your sign-in inbox, use password reset. If the inbox is lost, use the recovery code you saved earlier and an email address you can open.

Verify the new email and choose a new password. Recovery uses your code once, gives you a replacement and signs out every device. Your companies, roles, Driver profile and records stay the same.

Set up your code at Check my access → Set up my recovery code while you can verify your current inbox. Save it separately from that inbox. RoadHQ support will never ask you to send it.

If you lose both your inbox and code, this method cannot restore access. A company Owner can review staff access, but cannot bypass recovery or take over your account. Company backups do not restore sign-in details.